Family Integration to Restore Trust
In this page you will find:
- Program Overview
- Program Important
- Program Champions
- Lived Experience Expert Stories
- Our Work
- How to Get Involved
The Family Integration to ReStore Trust (FIRST) program is a two-phase, community-focused effort to first train, then integrate families from diverse backgrounds into leadership committees and workgroups within CPCQC so that the perspectives of pregnant and postpartum people with lived experience inform CPCQC’s strategy and projects. FIRST was developed out of a clear understanding that meaningful improvements in perinatal health outcomes are not possible unless initiatives are developed and overseen by the pregnant and postpartum people and families from communities whose health we strive to improve.
Phase One offers training for participating staff, providers, and patients/family Champions.
Phase Two empowers patients and family members who have completed the Phase One training to choose to participate in one or more family integration services. Champions may choose to:
- Serve on a committee to advise and inform the decisions and direction of our organization’s programs
- Serve on the CPCQC Board of Directors to guide the overall strategic vision of our organization and inform its mission, vision, and values
- Provide education to Colorado healthcare facilities’ quality improvement teams on how to effectively engage with pregnant and postpartum people, families with lived experience, and the communities they represent
- Offer direct peer-to-peer support
FIRST integrates pregnant and postpartum people and their families into every level of CPCQC’s organization to ensure that care is respectful, patient-centered, and culturally appropriate. This program aims to ensure that:
- Families are active members of the care team and collaborative partners in our work
- Solutions to address inequities in care are community-led
- Providers possess skills and experience in building relationships with families and communities, and understand historical barriers to establishing trusted relationships
- Families are provided with a safe environment in which to engage productively with healthcare providers
Champions of the FIRST Program may choose to be involved in the design, testing, and evaluation of care improvements at health system, state, and multi-state levels. It is the highest priority of CPCQC that participants are members of the communities they represent, are diverse in their backgrounds and experiences, and feel empowered to serve as leaders, managers, and evaluators of CPCQC’s programs and projects.
- Lynn VanderWielen, PhD, MPH
- Amanda Davis, LCSW
- Rae Sanchez, MSA, BHA, CPC, CDEO
- Brooke Dorsey Holliman, PhD
- Veronica Brunson
- Emily Fawaz
- Kristina Bigby, WHNP
- Ashley Miller
- Kami Mogensen
- Kathryn Jantz
Lived Experience Expert Stories:
CPCQC has partnered with MoMMA’s Voices to deliver comprehensive, ongoing training to our FIRST Program Champions. MoMMA’s Voices provides a Patient Family Partner Certification Course that includes advocacy training and quality improvement education, as well as opportunities for further learning in specialty areas of patient engagement.
Patient and Family Engagement Thematic Webinar for NNPQC (May 18, 2022) – Start at 7 min 39 sec.